> ## Documentation Index
> Fetch the complete documentation index at: https://support.vocal.solutions/llms.txt
> Use this file to discover all available pages before exploring further.

# Vocal Help Center

> Set up your AI-powered business phone, manage numbers and calls, and get answers to common questions.

Vocal is the business phone that answers itself. An AI agent picks up every call — it answers questions, routes callers to your team, books appointments, and follows up by text — while you and your team jump in whenever you want.

This help center covers everything from first setup to day-to-day use.

## Start here

<Columns cols={2}>
  <Card title="Quickstart" icon="rocket" href="/getting-started/quickstart">
    Go from sign-up to a live AI-answered phone number in about 10 minutes.
  </Card>

  <Card title="How Vocal works" icon="map" href="/getting-started/how-vocal-works">
    Workspaces, agents, numbers, call flows — the five concepts behind everything.
  </Card>
</Columns>

## Browse by topic

<Columns cols={2}>
  <Card title="Phone numbers" icon="phone" href="/numbers/get-a-number">
    Get a new number, port your existing one, and register for US texting.
  </Card>

  <Card title="Your AI agent" icon="robot" href="/agent/behavior">
    Shape what your agent says, how it sounds, and what it knows.
  </Card>

  <Card title="Calls & routing" icon="route" href="/calls/call-flows">
    Decide exactly what happens when someone calls — hours, menus, teams, AI.
  </Card>

  <Card title="Messaging" icon="message" href="/messaging/texting">
    Send and receive texts from your business numbers.
  </Card>

  <Card title="Desktop app" icon="desktop" href="/apps/desktop">
    Take and monitor calls from the Vocal app for Mac and Windows.
  </Card>

  <Card title="Plans & billing" icon="credit-card" href="/billing/plans">
    How plans, AI usage, and phone number billing work.
  </Card>
</Columns>

## Need a person?

Email us at [team@vocal.solutions](mailto:team@vocal.solutions) — a human reads every message.