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By the end of this guide you’ll have a phone number that answers every call with your own AI agent — and you’ll have heard it yourself.
1

Create your account

Go to vocal.solutions and click Start free. Sign up with Google or email, then name your workspace — usually just your business name.
2

Pick a plan

Every plan starts with a 14-day free trial that includes 50 connected AI calls — enough to put Vocal on a real line and see how it handles your callers. You add a card up front but aren’t charged until the trial ends, and you can cancel anytime before then.Not sure which plan? Start with Starter — you can change plans later without losing anything. See Plans & billing for the full breakdown.
3

Create your first agent

The setup wizard asks you to describe your business — what you do, your hours, how you want callers treated. Vocal drafts your agent’s personality and instructions from that description. Pick a voice you like and you’re done.You can refine everything later — see Shaping your agent’s behavior.
4

Get a phone number

Open Settings → Numbers and add a number — search by area code to get a local one. Every member on a paid plan includes one number, so your first one is covered.The number works immediately: calls to it are answered by your agent.
Already have a business number you love? You don’t have to give it up — port it to Vocal, or simply forward it to your new Vocal number while you decide.
5

Test your agent

Before going live, talk to your agent yourself. Open your agent and start a test call — it runs right in your browser, no phone needed, and test calls are free (they don’t use your included calls).Try the questions your real callers ask. If an answer isn’t right, adjust the agent’s instructions or add knowledge and test again.
6

Publish and go live

Editing an agent never changes what live callers hear — changes take effect only when you click Publish. When your test calls sound right, publish, then call your Vocal number from your own phone.That call — hearing your own business answered instantly, on the first ring — is the moment Vocal clicks.
7

Watch it work

Every call lands in your Inbox with a recording, a transcript, an AI-written summary, and the details your agent captured (name, number, reason for calling). You can also watch calls as they happen in Live.

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Next steps

Route calls your way

Add business hours, menus, and your team to the answering flow.

Teach your agent

Give it your website and docs so it answers like someone who works there.

Get the desktop app

Take calls at your desk with a real phone window.

Set up texting

Register for US business texting so your number can send SMS.